Get
the help you need here
 HortiMaX has a well-trained staff at your disposal for technical support and information. We will be happy to assist you with installation questions, programming issues and troubleshooting of technical problems. However, you also have a complete library of technical support information at your fingertips at our website.
Please take a few minutes to peruse
the links below to get an idea of the kind of technical
support that is available to you.
Technical
Tips
Here you will find a complete
library of Technical Tips documents for specific answers
to frequently asked questions. These tips are based
on many years of technical support experience with growers
like yourself. We think you will find many of the answers
you need here!
Installation
Tips
Here you will find valuable
time-saving tips for the installation phase of your
GEMLink orientation. If you use these tips, you can
save much time and effort during the installation process.
Articles
Reprints of magazine articles
written by members of our staff that you may find interesting
and helpful to your greenhouse operation.
Technical
Contact
Please contact us if you need
help with any support issue, including software configuration
and/or programming. We will be happy to help. Use our
online form to contact us by e-mail for any support
questions you may have or to request information about
any of our products.
Information
Request
Use our
online form to contact us by e-mail for any support
questions you may have or to request information about
any of our products.
24/7
Emergency after-hours service:
If your problem is truly an emergency and cannot wait
for regular business hours, call 800-833-9123 or 949-833-1000
and follow the instructions. Make sure to clearly state your TELEPHONE
NUMBER and a detailed message of the nature of the problem
so we can return your call promptly. You will receive
a call from one of our service technicians who can assist
you.
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